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Information Technology (IT) Resume Sample

Help Desk Resume Questions

❶If you are looking for jobs as a help desk, it is important to refine your job seeking skills.

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So why would you want to make it the primary theme in your resume? Within the current competitive marketplace, businesses want to be agile and responsive to rapid change. They want IT to be a partner in enabling them to identify new market opportunities, identify new innovations, and develop a competitive strategy. This means that an IT professional who can go beyond the standard value statements — improve business processes, fix hardware and software issues, and improve security to mitigate threats — differentiates themselves from the pack.

To stay at the forefront of the IT industry, job seekers need to continually reevaluate their career brand. Now, more than ever before, their resume needs to demonstrate how they provide the value that truly matters to a business. The obvious answer is to remove anything that is no longer used. After that, it becomes less obvious.

There are 3 primary career paths for IT professionals: The technologies that you include in your resume depend on your current path. Some older technologies are still widely used today. Most companies have legacy systems that someone has to operate, maintain, and enhance.

It will impact your career. They want to understand the technical environment in which you worked, including the size and complexity of the IT department. This means that functional resume formats that are designed to minimize any existing job and skills gaps are not a good choice for technical positions. The reasoning behind this is that there are few industries that have changed as radically as technology, so describing an achievement in has a completely different technical and business context than something that was achieved years earlier.

Discount Important Business Knowledge IT professionals tend to discount their business applications knowledge. They see their value in terms of expertise with tools and technologies, with only a brief mention of aligning the outcome of their project with business goals.

Nothing could be farther from the truth. Knowledge of business applications is every bit as important as your technical knowledge.

It should command space on your resume. Consider, for example, a healthcare employer who is seeking a database developer for their claims management systems. If you only mention technology, your resume will be lost in the crowd.

However, when your resume also describes your claims processing experience, including the fact that you have worked extensively with Common Electronic Data Interchange CEDI for Medicare claims, you now stand out from the crowd.

The wise employer knows that it is much faster, easier, and cheaper to teach an Oracle developer to work with SQL Server, than to teach a SQL developer about the healthcare industry. Too Modest About Achievements Many professionals in IT are quite modest about their achievements so they tend to include only the barest details on their resumes, which are typically just about the technical results.

With so many projects being implemented by thousands of other IT professionals, this does not make them stand out from the crowd.

When an IT professional goes beyond just the end result and instead thinks in terms of how they were able to achieve the results within a challenging business and technical context, then they become unique.

The main point of the professional experience section is to showcase some solid results to the hiring manager. An easy way to do this is to sprinkle some quantifiable or provable points into each experience. For example the applicant writes:. Notice how the applicant displays how they can work within budget in a timely manner, something that is extremely valuable in IT consulting.

The applicant also shows that they can handle the pressure of being responsible for a massive budget. Also, note the action verb the applicant uses.

If you can add 2 or 3 to each experience, then you will demonstrate that you are a goal-oriented individual. For anyone in the IT industry, a technical skills section is a must for their resume. The technical skills section is a great way to showcase your experience with various programming languages, web servers, and operating systems.

Include personal projects as well, as these can serve as a digital portfolio exhibiting your skills. So if you run tech website of some sort go ahead and share it on your resume. Also, consider adding proficiencies in other applications as well.

Give your skills some flavor by adding adjectives. Compare the two below, which sounds more effective? It is important to note that you should only add skills that are pertinent to the position you are applying for.

If the position only requires knowledge of HTML, then you should focus specifically on that knowledge instead of listing other programming languages. The resume sample above contains a pretty hefty technical skills section to serve as a reference point.

It is rare that an IT project manager position would require such a wide variety of skills as the resume above lists. This section would most likely need to be cut down and tailored to the specifics of the position.

For information technology resumes, highlighting your technical skills is of paramount importance. By strategically using adjectives you can enhance how your skills and professional accomplishments are perceived by the hiring manager.

For more detailed information check out our comprehensive guide and list of power adjectives for resumes. Does your resume pass the second test? Get a FREE resume critique here!

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This Information Technology (IT) resume sample was written by a professional. Using our writing tips and resume guidance will help you land more interviews.

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Use these tips and examples to create a resume for jobs in information technology. Tips include limiting the resume to two pages and using keywords. Perusing sample resumes for such positions as Front End Web Developer, Help Desk Technician. A help desk resume will need to have a professional look and offer valuable information to stand out from the growing number of applicants looking for jobs in the help desk field. Below you will find resources to help you craft a professional help desk resume that will make your qualifications stand out.

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Information Technology (IT) Resume Sample Writing a successful IT resume can be tricky. Use this professionally written sample and our writing tips to help . Study our computers & technology resume examples and snag an interview in no time. The competition is fierce, but you can write an attention-grabbing resume. Study our computers & technology resume examples and snag an interview in no time. Skip to primary navigation; Help Desk: Resume Example.